00:00I have a reservation.
00:01Good evening, sir. Are you sure you're in the right place?
00:04Here is my reservation.
00:06Well, you know, it's just we usually cater to a different clientele.
00:12You know, people who can afford it.
00:14I can afford it. I'm here on a business trip and I expect to be treated with the same respect
00:19as any other guest.
00:20We've had incidents before.
00:22Incidents? Are you implying something about me specifically or...?
00:26Certain types of people can sometimes be problematic.
00:30You mean black men?
00:31Well, if the shoe fits, I'm just doing my job ensuring the safety and comfort of our guests.
00:38I don't have time for this, alright? Just give me a key or whatever room is open.
00:44Sure. Whatever. Here's a card for our standard suite.
01:03Excuse me, have you seen my phone? I left it here just a few minutes ago.
01:07Oh, no. A phone? Where exactly did you leave it?
01:10Right there. I was sitting at that table.
01:13Well, sometimes things go missing, you know? I mean, we do get a lot of different people coming through here.
01:19What do you mean by that? Is there some specific person that might have taken it?
01:23Well, there was a man acting suspiciously here earlier today. He seemed out of place, if you know what I
01:30mean.
01:30Are you suggesting he took my phone?
01:33I'll be right back.
01:40I think I might have found your phone, but I'll need you to come with me to confirm.
01:44Excuse me, sir. We need to check your room. There's been a report of a missing item.
01:49What are you talking about? I haven't done anything wrong.
01:51Then you shouldn't have anything to hide.
01:53Okay.
02:01Here it is. Caught red-handed.
02:04What? I have no idea how that got there.
02:06Karen, thank you for finding my phone. But there's something you should know.
02:12Roger is my cousin, and this was a set-up.
02:16What? Your cousin? A set-up?
02:19Yes. I'm the hotel owner's wife. We've been recording everything through the hotel cameras.
02:23Your actions, your words, everything.
02:26We've heard some concerning things about your behavior, and now we know it's true.
02:30I didn't mean... I was just...
02:34Save it! We have a strict policy against racism here, and you violated it.
02:38You're fired. Effective immediately.
02:41Whatever. Take your phone back. Enjoy the bed bugs. I'm out.
02:45I'm so sorry, cousin. We'll make sure this never happens again.
02:49It's all good. I'm glad we got it figured out.
