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  • 1 day ago
Residents in a rural village fear they might be left without internet or landline phone signal.

Broadband provider Trooli started works in August to upgrade copper wires to fibre ones, but then abandoned them, leaving residents in the dark.

Local Democracy Reporter Meghan Shaw reports.
Transcript
00:00and it's like we're worse than a third world country a rural village soon to be cut off
00:06from the outside world that could be the reality of residents from hunting now this box behind me
00:13is what provides connection to houses on east street copper wires go under the floor and
00:19provide those houses with broadband but that might not be for much longer truly have already given
00:25notice to some residents behind me in east street that their connectivity is going to be terminated
00:33we've already got bt giving notice they have to upgrade and terminate copper connections and
00:40there's no real plan being told to residents how this is going to happen and what's going to happen
00:46to their connection works had already started in august to replace the existing copper wiring with
00:53newer fiber ones but they suddenly stopped with no explanation and provider truly told residents
01:00that the open reach copper broadband switch off will be october the 23rd but in a rural village
01:07broadband is vital if the copper is being taken away then people won't have a landline anymore and
01:14i understand that's happening nationally in some stage in the next year or so so my worries for the
01:20um uh single elderly constituents who rely purely on the landline um to keep in touch with with
01:28family or to be talked to by doctors now the buildings behind me represent what some of these
01:33residents might be forced to do in the future and that's to rely on satellite connections rather than
01:38broadband that will come under cables in the floor the main downside is though is that it's much more expensive
01:45but it's not just hunting across the county broadband coverage in rural kent is patchy with 270 of the
01:52272 properties unable to access decent broadband in ashford being in the countryside of com found that
02:0093 percent of properties in kent without good connection are in rural areas yes so it's widespread across
02:08kent uh and especially in the world the world is proper widespread with it um so in nettle stead
02:17nettle stead 40 percent of them will lose their uh internet when we got in contact with truly they
02:23explained that the provider couldn't confirm a date for when works to extend fiber coverage would be
02:29completed and that truly also confirmed that the existing connection couldn't be maintained after that
02:36cut off in late october truly confirmed that eight customers in this area will be impacted and for
02:42them it's a race against time before they could be off the grid indefinitely megan shaw in hunting

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