00:00to deactivate or permanently close your Exynos personal area PA and trading accounts.
00:05The process depends on whether your account has completed identity verification KYC.
00:10Note, deactivating terminating your personal area is permanent.
00:14Once closed, you will lose access to trading functionality and you cannot reuse the same
00:18registered email address to open a new Exynos account.
00:21Before you start, close all active or pending trades across all your trading accounts.
00:28Withdrawal all remaining funds so that your account balance sits at zero.
00:32Archive any individual trading accounts you no longer need.
00:35You can do this directly in your personal area dashboard under the settings of each
00:38specific trading account if you just want to hide them instead of deleting the whole profile.
00:43Step-by-step deactivation process. Depending on your verification status,
00:47choose the relevant method outlined in the Exynos help center.
00:51Method 1 for unverified accounts self-termination.
00:54If you have not completed any KYC verification steps,
00:57such as verifying your personal ID, phone number, or proof of residence.
01:01Log in to your Exynos personal area web or the Exynos trade app.
01:05Go to settings then security, on web or profile then settings on the app.
01:09Select terminate Exynos personal area and confirm the action.
01:12Method 2 for verified accounts manual termination by support.
01:16If you have already completed KYC verification,
01:19regulatory compliance requires a formal written notice.
01:22Enter the email client associated with your registered Exynos account.
01:27Compose a new email address to supportexynos.com.
01:31Set a clear subject line, such as request for permanent personal area termination.
01:36In the body of the email, state your explicit request to close your account permanently.
01:40Include your registered email address, your specific Exynos trading account numbers,
01:45or personal area ID, your support pin, if you have one set up, a brief reason for closure.
01:51Oop.
01:51Send the email and wait for the support team to verify your identity and finalize the closure.
01:56This typically takes a few business days.
01:58You can also reach out via the live chat widget on the official Exynos website to speed up identity
02:03confirmation.
02:04And that's the full picture.
02:06If this saved you a search, hit like and subscribe.
02:08More clear answer every day.
02:10See you in the next one.
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