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The Manila Times takes a closer look at the difficulties that Filipinos encounter when seeking medical aid from Malasakit centers. These centers were created to make hospital bill assistance easier by providing programs from government agencies for indigent patients.

REPORTER: ALLEN LIMOS

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Transcript
00:03Joy is the mother of a child with a disability.
00:06She doesn't have enough money to pay for her child's counseling.
00:11She was forced to seek a financial help from what is called a Malasakit Center.
00:17Malasakit Centers are one-stop shops designed to streamline medical assistance programs from several government agencies.
00:25Joy's application was initially rejected.
00:28The reason? Her husband is a middle-income earner.
00:33Joy's family is not considered indigent.
00:58Ano po yung may sinabi po sila ba na diadize na dapat pay ko lang yung sweldo mo ba nun?
01:03Tatanungin kasi nila lahat kung magkano yung birthday, kung lakay sa bahay, magkano upan yung, magkana yung sahod ng ganito,
01:09ilan na tatrabaho sa inyo.
01:11So lahat na alamin nila.
01:13So dahil nalaman nila na may middle class kung pa yung na ano?
01:15Or yung, before. Sinabi ko naman, before munti kong ma-reject.
01:20Pero nung sinabi ko sa kanya na may PWD kasi ako anak.
01:23Tapos ula kong work.
01:25So siya lang yung provider sa amin.
01:27So, I mean, kaya nga kumag-a-build kasi siya lang yung...
01:31Siya lang yung sole provider.
01:32Siya na yung provider, yes.
01:33Patients must prove they are indigent.
01:37They have to bring documents and will then be screened if they qualify for the program.
01:46Pete's mother, a senior citizen, underwent emergency angioplasty.
01:50He was told that only two applicants can be accommodated daily.
01:55It was a frustrating experience.
01:58Pete had to line up several times before his application was accepted.
02:03But his efforts were not fully rewarded.
02:06His mother's hospital bill reached a little over 200,000 pesos.
02:11About 105,000 was covered through the so-called guarantee letters.
02:17Guarantee letters are documents issued by politicians to hospitals,
02:21ensuring payment for an indigent patient's medical expenses.
02:26That left Pete with a balance of nearly 98,000 pesos, which he still has to pay.
02:33That is a big amount to pay for the average Filipino.
02:38Responding to one of Pete's complaints,
02:41Health Undersecretary Albert Domingo says there is no quota policy.
02:46He advised complainants to take their problems to the hospital management.
02:50To go away with any such problems, he recommended going to hospitals of the Department of Health.
02:56Medical services in those government hospitals are free.
03:02But according to health reform advocate, Dr. Tony Liachon,
03:06there is only one way of resolving those issues raised by Joy and Pete.
03:11His solution?
03:12Transfer funds from government welfare programs to the Philippine Health Insurance Corporation, or PhilHealth.
03:20PhilHealth is a government-owned and controlled corporation that provides health insurance to Filipinos.
03:26It was created on 1995 to implement universal health care coverage in the Philippines.
03:33Liachon said that since these programs are medically and welfare-related,
03:40centralizing their funding under PhilHealth would make assistance more systematic and efficient.
03:46This, he says, would ensure zero balance billing for all Filipinos.
03:53There should only be one single payer for the government, and that is PhilHealth.
04:01Liachon is skeptical that relief will come suit to Filipinos seeking financial assistance.
04:06He pointed to a series of unresolved financial issues that, in his view,
04:13undermine the credibility of new government health care promises.
04:17He cited the controversial transfer of health funds to the National Treasury.
04:22That amount is about 60 billion pesos.
04:26The transfer was declared unconstitutional by the Philippine Supreme Court.
04:31There are other issues.
04:34There's the 74 billion peso PhilHealth funding gap,
04:38the 220 billion peso unpaid debts from the Philippine Amusement and Gaming Corporation,
04:43and the Philippine Charity Sweepstake Office.
04:48Our team reached out to the authorities of the East Avenue Medical Center
04:52and the Philippine Heart Center for comments, but they have yet to respond.
04:59Eliminating funding shortfalls and consolidating health assistance programs.
05:04Those are the steps to solving health care issues, according to health experts.
05:10If those issues are not addressed, promises of universal health care for Filipinos will remain just that.
05:18Promises.
05:19Ananimos reporting for the Manila Times.
05:30Ananimos reporting for the Manila Times.
05:30Ananimos reporting for the Manila Times.
05:30Ananimos reporting for the Manila Times.
05:31The Manila Times.
05:32Aananderbeer in Она.
05:34Los Angeles Times.
05:36Aunty情報告.
05:37Eliminating funding for the Manila Times.
05:38Clayton Box.
05:39elites.haltencrime.
05:44MetroPolit.
05:45Eliminating funding.
05:45Eliminating finance.
05:46Eliminating financial.
05:46Ex Manilaism.
05:46Eliminating financial.Eliminating
05:47You
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