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Founded in 1987, Jouffre is one of the most sustainable upholstery and furniture companies, utilizing water-based glue, FSC-certified wood, & recyclable foam in its designs.

About Chez Laurence:
Designer Laurence Carr meets manufacturers and brands who are employing circular, regenerative, and sustainable practices. See how they're seeking to change the end-of-life concept with eco-friendly techniques.

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Transcript
00:00🎵
00:30Jouffre Upholstery has always been on the cutting edge of the industry.
00:35Founded in France in 1987, they soon expanded to the U.S. and have been known as one of the
00:42most impeccable upholstery and furniture companies around. But their commitment to
00:48sustainability sets them apart from other high performers in the industry. At the urging of their
00:54teams, Charles and Romain Jouffre started reinventing the way they produce, moving to
01:01sustainable solutions such as water-based glue, FSC-certified wood, and recyclable forms.
01:09Let's talk with them further about their circular initiatives and see where they see
01:14this trend moving in the future. Bonjour Charles and Romain, welcome. It's great to have you here.
01:22Thank you. Thank you, welcome. Charles, please introduce yourself and your company.
01:52I was 22 years old, so very young, when I joined a large decoration company, which allowed me to
01:57discover another side of this profession, rather than very high-end international construction sites.
02:04And so in 1987, five years later, I made the decision to create my own structure,
02:12and to settle on my own, with this desire to address interior architects and designers
02:21to offer them our services. And Romain, can you introduce yourself? My name is Romain,
02:26I'm the son of Charles, I'm 33 years old, and I was born in Lyon, where my dad created the company
02:33in 1987. I live in New York since six years now, where I am the general manager of Jouffre USA,
02:41a workroom that does exactly the same kind of work that our colleagues in Lyon, and mainly
02:48for residential projects on very high-end upholstery, wall upholstery and window treatments.
02:53What inspired you to get into the upholstery industry?
03:18I was very interested in the smell, in the different harmonies that were created through these different structures,
03:24and then, little by little, I discovered another universe, which was really high-end decoration,
03:31with always more spectacular projects, and so to enter homes that were
03:41very atypical, with extremely sophisticated decorations, and which precisely called for
03:48know-how in the different art professions of carpentry, painting, bronze, etc.,
03:58and so to tell me that this profession, which was our upholstery profession,
04:02actually fit wonderfully into the realization of these decorations, all more sumptuous,
04:10each one than the others. And how has it evolved? It was first of all a real motivation to learn
04:17this profession traditionally, then all of a sudden to discover this universe that was new,
04:23so almost a new passion, and then, little by little, the animation of a whole team,
04:31the meeting of exceptional clients, who are always in demand for
04:38more and more sophisticated, more and more sought-after creations, and so, ultimately,
04:46a motivation which is both to serve these exceptional clients, and at the same time to
04:51animate a team in the service of these clients, and so to arrive, finally, to draw all this little
04:58world towards what could be called exceptional creations. As a French luxury company,
05:07how was the experience of branching out to the U.S. market? We initially created the company in
05:122001. For a long time, the fabrication was still happening completely in France, 100% in Lyon,
05:19and we were exporting to the U.S., so it was, of course, not our main market. It was an important
05:25market for us, but when I moved to the U.S. in 2014, my dad, Charles, had done all the amazing
05:32work of getting in touch with designers in the U.S., some of the most famous ones, some of the
05:37most talented ones, so when I moved here with my wife back in 2014, he introduced me to all those
05:45fantastic designers at that time, Franck de Biasi, Robert Couturier, and many more.
05:50They were extremely excited to know that we were opening a real workroom in the U.S. to fabricate
05:55the projects from the U.S. with American artisans and an American team. We went from a team of
06:02four people, two seamstresses, one installer, and myself, to a team of 30 people six years later,
06:08and 100% of our American projects are now being manufactured from our Long Island City
06:14workroom where I sit right now. Can you tell me more about your
06:18company's commitment to sustainability? Sustainability, of course, is very important
06:23to us. We've always been trying to implement improvements in the workroom, both in France
06:28and in the U.S., but without having really a team dedicated to that until maybe four or five years
06:35ago when we were pushed by our team internally. More and more, the younger generation, it's so
06:41important to them. They've been pushing us, and some of them were raising their hands, basically,
06:46and saying, we are willing to take on that challenge and maybe be the leaders on that
06:51challenge, and that's how we really started going one step further when it comes to sustainability.
06:57We transitioned completely to 100% water glue instead of a neoprene glue, which we are not
07:04using any longer, both in France and in the U.S. Of course, we started recycling, both in France
07:10and in the U.S. as well, recycling glass, metal, plastic on one side, paper and carbon on the other
07:16side. We are also recycling foam, so we have, of course, foam scraps when we fabricate a poster
07:24so we give them back to the people who are providing us with this foam, and they are
07:30turning it into ribbon foam, for instance, which can then be reused for other types of products,
07:37including our sofa. We are extremely aware of where we want to go, and we have a clear plan,
07:43and we're going to go there step by step. To support our initiatives in terms of sustainability,
07:48we joined the Sustainable Furnishing Council about a year and a half ago, I believe.
07:53We, I think, needed some help also to find new suppliers, new materials that would
07:59enable us to produce a more sustainable piece of furniture and window treatments.
08:05For your upholstery, what materials do you use and where are they sourced?
08:09When you are doing a window treatment, a decor, for instance, the main materials are fabric,
08:15which we are sourcing basically all over the world. There are fabric houses everywhere. America
08:21has some fantastic textile designers, but also France and Italy have a very long history in
08:27weaving fabrics. Lyon was actually very famous about a hundred years ago for the silk industry
08:33and weaving of the silk. When it comes to upholstery, of course, there is much more material
08:39involved. The first material is wood. We are working with Lenovo, a company located here in
08:45Long Island City. They are FSC35, which is the Forest Stewardship Council. It's a way for us to
08:52be sure that the wood we are using to build our frame comes from sustainable suppliers, and it's
08:58very important to us. Then on top of the sofa, of course, you get all sorts of material. As of now,
09:04we are still using a lot of synthetic materials, just like foam and Dacron. The project for us in
09:09the future is to go to more natural fibers, horsehair, organic wool, and cotton. We use,
09:15of course, a lot of down and feather, which is also coming from sustainable companies. I think
09:22that's mainly it. And then, of course, the fabric, which, just like for the winter treatments, comes
09:26from all over the world. We work in the very high-end industry, so most of the fabric that
09:31clients are sending our way are natural fibers. We use a lot of silk, cotton, and wool, and rarely
09:38work with synthetic material. I think that nowadays more and more people are extremely
09:44careful about that, and they are always asking also the fabric house to target them towards
09:51more natural fibers when it comes to fabric. Let's talk about finishing process. What
09:56sustainable options do you use for your finishes, for indoor air quality, and for human health?
10:03One of the most important changes we've made, and which we started actually about 10 years ago in
10:08France, was transitioning from neoprene glue to water-based glue. Charles started with his team
10:16in Lyon about 10 years ago, but it was a very long process to first convince our imposter that it was
10:22the right way to go, even though, of course, the neoprene has some advantages over the water-glue
10:29base. It goes a little bit faster, it's a little bit easier to work with, but that was really our
10:34deep feeling that we needed to transition. When I came to the US six years ago, our main supplier
10:40was not even selling us water glue. It was not part of his catalog, but one day we went to see
10:46him, and we realized that he himself was working with water-based glue in his facility, and we
10:53asked him, wouldn't you be able to sell that glue to us? And he said, no, that's not part of my
10:57catalog, but you feel free to be in touch with my supplier. And that's when we transitioned in the
11:02US because our workroom manager at that time was really concerned about environment. She really
11:09wanted us to go towards more sustainability in the workplace. And then we explained to our
11:15colleagues in Lyon how well it was working and how the imposter here in New York were able to
11:20change their habits and the way they were working in order to use only the water-based glue. And so,
11:26of course, that's the interest of having a workroom both in the US and in France, is that then
11:31we motivated our colleagues in France who are now also working only with water-based glue.
11:37In terms of finishing, we also have, of course, the finishes of the wood for the base, the legs of
11:43the sofa. We are working with finishers that are one to two person small companies. They don't
11:50really work with spray booths, etc. They work at a much lower scale, mainly with water-based
11:58products. So, once again here, I think we are on the right path to implement more sustainability
12:04in the way we fabricate furniture. What should consumers look for when shopping for eco-friendly
12:10upholstery? When they are ordering custom-made pieces just like we are fabricating, they can
12:15have a strong impact on the way we produce because, of course, if our clients are coming to us
12:21demanding sustainability and materials, we have to adapt and we have to change the way we work. So,
12:27I would say the advice is don't hesitate to push your posters towards innovative materials and
12:34sustainable materials. I really think that today there is a real desire on the part of our
12:41customers to come to sustainable products, to products that can be recycled. A real desire
12:51to see a real quality work of artisans who will be respectful of the environment themselves.
13:01So, today, I think there is really a turn that is taking place and just like in the United States,
13:07we can see that when we address our customers, there is an interest. There is an interest,
13:14perhaps even to go and pay a little more if necessary, but being a little reassured,
13:21in the end, that they will be able to benefit from a product that they can be proud of themselves.
13:28And I think that it also pushes us to question ourselves, to tell us that we also need to
13:35invent on these subjects. And so, today, what I could say is that there is really a real dynamic,
13:40of course, at the level of our workshops in New York, but also of our workshops in Lyon,
13:46where finally our collaborators have finally managed to take this challenge for themselves
13:53and therefore a real desire to move forward to be able to achieve, in the end, products
14:03that we would be proud of ourselves, but which our own customers will be proud of themselves.
14:09Beyond sustainability, let's talk about circularity.
14:13What's the Druve approach to waste management and designing waste out of your processes?
14:19We are, of course, trying to see what are the ways that we have in our workrooms.
14:26Since we are in the custom bespoke business, we don't have that much
14:31waste because we always order for specific projects. So, we don't really stock a lot of
14:39inventory. The wood can be easily recycled. Scrap can be reused for some other smaller products
14:47that we are working on. The foam can also be recycled and sent back to our foam suppliers.
14:54We can turn it into another material, which can then be reused by a posturing company like us,
15:01but also so many different other crafts and industries. But, of course, we need to go
15:07further. It would be very interesting for us at some point to try to see how we could,
15:14when manufacturing a new sofa, for instance, maybe upcycle an old sofa that the client would
15:21be basically exchanging. But we are not there yet. Our main goal is to reduce our waste,
15:27reduce our energy consumption, and try to see how we can intelligently recycle the waste that
15:33we have or send them back to people who can upcycle those wastes.
15:38What other circular practices are you hoping to adopt in the future?
15:42Something that we really would like to implement in the future would be
15:47getting rid completely of the foam. I mean, foam is important to us because it brings a fantastic
15:53level of comfort to our client. But, of course, it's a synthetic material. We are right now
15:59working on fabricating furnitures that are completely made with natural materials. And
16:06that's something that we are able to do, of course, for one particular collection right now with one
16:11particular client, which is Maison Jean Royer. The goal is to see how we can use those materials
16:18on a regular basis in the future for 100% of our production. So, it's a challenge. We're not
16:24there yet. But the idea is really our target is like within 10 years, we will almost not be using
16:31foam anymore. What is a circular challenge you are facing in your business?
16:36We have the possibility today to radically question our trades,
16:42the art trades in their entirety, by the way, because today these trades allow us to
16:49produce products that are truly sustainable. I mean, these are high-quality products
16:57that ultimately allow our clients to be able to hope to keep them for a generation,
17:04two generations, or even more, and to be able to come back to them to restore them,
17:11to put them back in value. But the very basis is preserved. At a time, in the end, when we are
17:18a bit of a throw-away, where for decades we were explained that we bought to be able to
17:25throw away and change, I think that precisely the notion of an art trade is also to make
17:33products that will last over time. What are some applications at Jouffre
17:37Upholstery that you feel most proud of? What I feel most proud of is to see that my team
17:44is willing to change its habit, its technique, adapt its skills to be able to build a furniture
17:51that will be more sustainable in the future. It's not a project that you can carry on by yourself.
17:57You need the support of a team. You need your team to believe in what you are doing. You need
18:00your team to actually push you even further. And that's what's happening right now with our team
18:04in both France and in the US. Of course, the team was a little scared at the beginning to
18:10completely reinvent the way we are working with upholstery, but they actually turned that
18:17challenge into a great success. And seeing that my team is willing and ready for a change
18:23is what's making me the most proud. What trends do you foresee in the industry?
18:29As we move into the future, I think people are going to be much more careful about the way they
18:34purchase furniture. I think clients are going to be inquiring how it's being built. And I think
18:40they'll have the ambition to keep their furniture for a much longer time. So they will be probably
18:47sourcing furniture more locally. They'll be conscious about where it's coming from and
18:53what is it made of. Charles, what do you foresee Vujoof Legacy to be?
18:59What is most important to me is that this company is lasting.
19:05It was really a great will from me. And in recent years, I have worked a lot on this.
19:11And I was incredibly lucky that Romain joined me and that we get along well,
19:16that we share the same values, the same ambitions as well. And to realize that
19:24finally, what I had managed to build up to today could last in time. And to tell myself that
19:33at the same time, this approach that I took to make this job grow could be still relevant,
19:42or even last and even continue to move forward. See also that finally, all the collaborators
19:51who still surround me today will be able to continue to exist themselves within this company,
20:00but also in this profession that is dear to me. And so to tell myself that finally,
20:07this know-how that is ours will continue to last in time. My dearest wish is to tell myself that
20:14this company will continue to grow, but quietly. That is, we will continue to
20:22ensure what has already been built and to continue to question ourselves every day to
20:31continue to grow, especially on all these societal issues.
20:37Romain, do you have anything to add?
20:39What I wish the legacy of the company could be is really the fact that we've always been
20:44at the edge of using new techniques and materials. Charles was one of the first
20:51upholsterers to really transition into form for high-end upholstery about 30 years ago,
20:58because he had the conviction that that was the right path for making modern, comfortable
21:04furnitures. And now we are again, we want to be the first one to transition into innovative
21:10materials that will allow us to fabricate more sustainable furniture. That's what I want people
21:15to remember is that we were constantly challenging the status quo, trying to reinvent almost
21:24yearly the way we see our craft, the way we think about our craft and the way we
21:29just practice that craft and get better and better.
21:33Charles and Romain, thank you for this insightful conversation.
21:37Thank you very much. It was a pleasure also for us.
21:41Thank you very much, Laurence. It was a pleasure as well. And thank you very much for inviting us.
21:56There's something so exciting about the Jouffre story. Knowing that these impactful changes
22:03came about because concerned employees felt compelled and comfortable enough to push their
22:10management toward more sustainable solutions is wonderful. And all the more wonderful
22:16that Charles and Romain have made it part of their personal missions as well.
22:23Moving to FSC certified wood, sustainable down, water-based glues and finishes,
22:30working in small batch, bespoke production, recycling and upcycling whenever possible,
22:37Jouffre continues to be at the forefront of circularity in the upholstery industry.

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