00:00It is clear that now you can no longer stay without communicating to the public in a correct way
00:11your expertise, your profession. Obviously there is a bit of confusion between what
00:18is the professional figure and the human figure, something that used to happen normally in villages.
00:23The doctor was a well-known person, so the two figures were not divisible.
00:29And today perhaps it is returning to that setting, which is the global village.
00:34In the end everything comes back. The problem is that the lack of behavior or a lack of
00:42information on how to communicate outside then involves incorrect information and
00:49a wrong approach to the patient. Consequently, what is really important is to understand
00:55what the phases are and how to communicate to patients their behavior, their profession.
01:03Because without this, communication could be wrong and detrimental not only to the patient
01:10but also to their professional figure.
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