Knowledge Data Categories Best Practices - Salesforce
Jun 6, 2024 · Data Categories are hierarchical classification of articles that are controlled by the system administrator. Articles are tagged to Data Categories in a way that is similar to tagging …
Data Category Creation & Management Guide - Trailhead
You can use data categories to control access to a particular set of articles, questions, or ideas. Create a couple of data category groups for Ursa Major Solar, and then customize access to …
Knowledge Articles and Data Categories in the API
Data Categories Overview. Data categories are organized by category group and let: Users classify and find records. Administrators control access to records. Salesforce Knowledge …
Data Categories in Salesforce Knowledge, Finally Explained
Oct 2, 2024 · Data categories in Salesforce Knowledge are a hierarchical system of classifying articles within a Salesforce org. You can create a categories hierarchy with up to three data …
The Ultimate Guide to Salesforce Knowledge
Apr 1, 2023 · Salesforce Knowledge gives you the ability to build out a comprehensive Knowledge Base (KB) inside of Salesforce – a collection of articles with relevant information about your …
Work with Data Categories - Salesforce
Data categories are used in Salesforce Knowledge (articles and article translations), Ideas, Answers, and Chatter Answers to help classify and find articles, questions, or ideas. You can …
soql - How to query on data categories in salesforce ...
Apr 7, 2017 · You cannot query on DataCategories using SOQL, you must forcibly specify the Article Type in order to retrieve the assigned DataCategories of each record for that type. …
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