Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …
Route Shipping Protection Policies
Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...
Route
The Route widget allows customers to purchase protection for their orders at checkout. This involves adding a JavaScript file and an HTML <div> tag to your site, and initializing the widget …
Route Shipping Protection Policies – Route for Shoppers
Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...
File and manage claims – Route
How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my customer’s …
Claim status definitions – Route
When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.
Shopify | Snappy Route Widget Setup Guide: App Embed
Overview: This guide will walk through how to enable and configure the Route Protect widget on Shopify stores using Shopify’s new Theme...
Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …
Route Returns – Route
Route Returns makes it simple for customers to file returns, receive labels, and track the progress of their return. Within the Route Merchant Portal, merchants can see all filed returns and easily …