Learn how to receive a refund or exchange for items purchased from Microsoft.

Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. …

Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software.

Learn how to request a refund for a purchase from the Xbox Store.

Sign in to your Microsoft account on account.microsoft.com to view your order history and the status of returns and refunds.

Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.

Get the status of your return and refund from Microsoft Store How to cancel your Xbox subscription Request an Xbox digital product or subscription refund Fix problems with apps from Microsoft Store …

Am I eligible for a Microsoft subscription refund? To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first.

Learn how to manage your Microsoft devices. Add, remove, register, or rename a device on your Microsoft account.

If you're planning to recycle, sell, or gift your Windows device or your Xbox One console, make sure you've removed all personal info from it. Reset a Windows device Back up any info that you want to …

Making safer financial transactions online Practical advice about banking, bill-paying, giving, shopping, and selling online. Six basic rules for safer internet transactions Whether you go online to check your …