Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised. How to get a Microsoft account recovery code. Go to the Manage how I sign in page of your Microsoft account Security dashboard by selecting the button below.

Explore Microsoft Store services From free shipping and returns to our 60-day price protection, we're here to help you do more with best-in-class devices, software, games, and resources. Check out what the Microsoft Store has to offer:

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Feb 4, 2025 · Microsoft recommends leaving the device on Windows 10. Support for Windows 10 will end in October 2025 After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10.

For other help with your Microsoft account and subscriptions, visit Account & Billing Help. To get help and troubleshoot other Microsoft products and services, enter your problem here. Post questions, follow discussions and share your knowledge in the Outlook.com Community.

If Microsoft 365 installation fails, see What to try if you can't install or activate Office for Mac. Launch an app and start the activation process. Click the Launchpad icon in the Dock to display all of your apps. Click the Microsoft Word icon (or another Microsoft 365 …

For Microsoft 365 or Office apps installed on a Windows PC: If you're not already in a Microsoft 365 or Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one. Select File > Account (or Office Account if you're using Outlook).

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

However, Microsoft always recommends backing up files before installing a new Windows version. If files are already synced to OneDrive, additional action to create a backup might not be necessary. For more information on getting started with OneDrive, see Upload and save files and folders to OneDrive .