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  1. Troubleshoot problems with Microsoft Authenticator

    Use the faceID or fingerprint to unlock the device after restart, then try to re-enable passwordless for the account in Microsoft Authenticator. If you are using Android for Work or Work Profile, …

  2. You are intermittently prompted for credentials or experience …

    Dec 16, 2009 · Fixes an issue in which a time-out error occurs when many NTLM authentication requests are sent on a high latency network from a computer that is running Windows XP, …

  3. Common problems with two-step verification for a work or …

    Install and use the Microsoft Authenticator app. If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. If you're an admin for …

  4. Microsoft Authenticator FAQs - Microsoft Support

    Adding Authenticator to your new device doesn't automatically remove the app from your old device. Even deleting the app from your old device isn't enough. You must both delete the app …

  5. What happens if there's an unusual sign-in to your account

    Learn what to do if your username and password have stopped working. If you sign in to your account while traveling or if you install a new app that signs in with your account, you may get …

  6. Troubleshooting verification code issues - Microsoft Support

    There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our …

  7. I can't sign in to my Microsoft account - Microsoft Support

    Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

  8. Sign in using Microsoft Authenticator - Microsoft Support

    Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

  9. Unblock my Outlook.com account - Microsoft Support

    To unblock your account, select the button to begin: Sign-in Helper. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. …

  10. How to add your accounts to Microsoft Authenticator

    You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and non-Microsoft accounts, such as Amazon, Facebook, Instagram …

  11. What is the Recent activity page? - Microsoft Support

    The Recent activity page shows you when and where you've used your Microsoft account within the last 30 days. You can expand any listed activity to see location details and find out how the …