
Setting Up Your Online Account - Mr. Cooper
Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.
Making an Online Payment - Mr. Cooper
You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a …
Payments & Payoffs - Mr. Cooper
We accept payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. Payments can be made many different ways. Note: We …
Paying by Phone - Mr. Cooper
Just call 833-685-2565 to use our automated phone system. If calling from a number saved to your account, our system will automatically identify you. Note: If there are multiple customers …
Mailing a Payment - Mr. Cooper
Write a check or get a money order payable to “Mr. Cooper.” Once we receive your payment, it may take a few days to reflect on your account. However, your official payment date will be the date we receive it.
Requesting a Payoff Quote - Mr. Cooper
Only Mr. Cooper customers and authorized third parties may request a payoff quote. You can authorize a third party to request a payoff quote on your behalf online. You can request a payoff quote through your online account. Depending on your …
Help Center - Mr. Cooper
Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.
Managing Automatic Payments (AutoPay) - Mr. Cooper
Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.
Account Help - Mr. Cooper
What is SOFR, and how does it relate to my ARM loan? The interest rate of your adjustable-rate mortgage (ARM) is currently calculated based on the published Secured Overnight Financing …
Help Center - Mr. Cooper
Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.