ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

The ITIL 4 certification scheme can be adapted to the learning requirements of the individual and the organization. It uses a modular, tiered approach to allow you to develop a comprehensive …

Mar 24, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It refers to the set of guiding principles IT service professionals use to …

ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

This site represents a community effort to explain and document ITIL as simply as possible. As a collaborative site, you are invited to contribute. If you have ITIL knowledge, please help us to …

ITIL® is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations. ITIL® ensures that their IT services are aligned to …

The Information Technology Infrastructure Library (ITIL)—particularly the newest version called ITIL 4—provides a framework that gives IT teams the flexibility and stability they need to …

Jan 5, 2025 · What ITIL is. ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, …

Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

May 14, 2025 · The ITIL framework is a widely recognized set of best practices and guidelines for managing IT services and IT service management (ITSM). The ITIL service lifecycle is a core …