What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL has grown …
What is offboarding: benefits and best practices | Atlassian
This article outlines specific steps and best practices for the offboarding process and explains how Jira Service Management can help automate and improve offboarding at your company.
Che cos'è ITIL? Principi fondamentali e best practice | Atlassian
La discussione su ITIL e ITSM è fondamentale per capire come le organizzazioni affrontano la gestione del servizio IT, con l'ITIL che fornisce un framework per l'implementazione delle pratiche ITSM.
IT Service Delivery [Key Components & Best Practices] | Atlassian
The ITIL framework can help you craft and execute IT service delivery and management practices. These can improve service quality and user satisfaction, reduce costs, and help you align more …
ITIL Service Strategy: Align IT with Business Goals | Atlassian
Understand ITIL Service Strategy and its importance in aligning IT services with business objectives with this in-depth guide.
Best practices for IT teams using Jira Service Management
Oct 26, 2020 · In Jira Service Management, we associate your service catalog with workflows by assigning a request type to an underlying issue type. Our recommendations for IT teams use four …
ITIL service transition: principles, benefits, and processes
ITIL service transition employs best practices to shift services to production effectively, safely, and efficiently. This guide will review the benefits and key principles of ITIL service transition, as well as …
Czym jest ITIL? Podstawowe zasady i najlepsze praktyki | Atlassian
Za sprawą Jira Service Management zastosowanie ITIL jest praktyczne i przystępne, gdyż wspiera kluczowe praktyki, takie jak zarządzanie incydentami, zmianami, problemami i wnioskami.
The complete guide to Enterprise Service Management (ESM) | Atlassian
Enterprise Service Management – often referred to as ESM, is the extension of IT Service Management (ITSM) principles to enable better service delivery for business teams like Human Resources (HR), …
What is a service request? | Atlassian
Service Request Management enables IT teams to quickly and easily fulfill customer requests. Check out the process and best practices.