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  1. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  2. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Mar 24, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It refers to the set of guiding principles IT service professionals use to …

  3. ITIL | IT Service Management | Axelos

    The ITIL best practices provide a framework for businesses to more effectively manage their IT services. Find out more about ITIL with Axelos.

  4. What is ITIL? - ServiceNow

    ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

  5. What is ITIL® | ITIL® Training | ITIL.org.uk

    ITIL ® is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations. ITIL® ensures that their IT services are aligned to …

  6. ITIL Framework Guide: Core Principles & Best Practices - Atlassian

    The Information Technology Infrastructure Library (ITIL)—particularly the newest version called ITIL 4—provides a framework that gives IT teams the flexibility and stability they need to …

  7. ITIL - ITIL

    The Information Technology Infrastructure Library (ITIL) defines the organisational structure and skill requirements of an information technology organisation and a set of standard operational …

  8. What is ITIL? A guide to the IT Infrastructure Library

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

  9. ITIL Explained: What is ITIL? Including ITIL 4 (2024 Update)

    Jan 5, 2025 · What ITIL is. ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, …

  10. What is ITIL? - The Essential Guide to ITIL - Ivanti

    The IT Infrastructure Library (ITIL) is a set of IT best practices designed to assist businesses in aligning their IT services with customer and business needs.