In a cybersecurity strategy, an effective risk prioritization isn’t solely about impact and likelihood. A holistic approach ...

Not long ago, it wasn't uncommon for a city's water department to dig up a street only to find that the electric utility had done the same thing just weeks earlier, with neither party aware of the oth ...

Simple energy guidelines can get anyone started with a smart thermostat: In the cold months, set it to at most 68 degrees ...

Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.

Amperity, the AI-powered customer data cloud, announced M&T Bank has selected its platform to unify customer data across the ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

With so much potential at stake, companies have to improve their approaches around data management. Collecting large amounts ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Scaling your data strategy will inevitably result in winners and losers. Some work out the system to apply in their ...

If the EU wants its digital economy to flourish, it should spend less time redistributing data and more time removing the shackles that keep its businesses from competing on a global stage.

Here are three AI-driven shifts that, if harnessed, will redefine how we approach customer experience in the future.