Project management systems ... hosting help documentation for customers. Encryption and password protection in all plans. Phone, chat and email support in all subscriptions. Teamwork Desk ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Another new capability emerging in help-desk products is AI-assisted knowledge management ... in support software “will begin to bring more process and social analytics into the core system ...

Zendesk, a Danish startup that markets a nifty cloud-based, on-demand help desk system, has raised an ... over-extending it to broader use (i.e. project management, to-do listings, etc.). That ...