Marketing automation can help small businesses do more with less. Learn what to automate, which ai marketing tools to use, ...

Many CRM platforms claim to be AI-based. However, the spectrum of AI-powered CRM systems reveals significant differences between those built on AI (AI-native CRM) at one end of the scale and those ...

As AI agents gain autonomy inside CRM platforms, cybercriminals are exploiting hidden security risks to turn trusted CX automation into a silent gateway for customer data theft.

Superleap, an enterprise AI CRM platform, secured Rs 36 crore funding from Peak XV Partners' Surge. This capital will fuel AI ...

Salesforce found in 2024 that 83% of sales teams using AI grew their revenue last year, while only 66% of teams without AI saw the same results. That shows me that teams using AI can move ahead. One ...

Despite predictions that AI would be standard in CRM by 2025, new research from Workbooks suggests AI adoption is still lagging inside many CRM systems — especially in the mid-market. The company ...

Customer relationship management platform company Attio Ltd. today announced that it has raised $52 million in new funding toward building the first artificial intelligence-native CRM that it says ...

As AI agents become more autonomous, legacy CRM vendors face growing pressure to modernize platform architecture and ...

AI chatbots provide more than just rapid responses; they also ensure high-quality, consistent, and compliant CRM data that ultimately drives higher conversion rates.