We recently polled nearly 500 readers and, not surprisingly, found that 81.2% of respondents admitted they need to learn more about unified communications (UC). Given that there is a lack of consensus ...

Unified messaging (UM) enables access to faxes, voice mail and e-mail from a single mailbox that users can reach either by telephone or a computer equipped with speakers. Computer users can select and ...

Karen Schwartz is a freelance technology writer based in the Washington D.C. area. When communicating quickly and effectively is a matter of national security, only the latest technology will do. That ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. This article is more than 8 years old. Communications used ...

Yoni Avital is cofounder and COO of ControlUp, where he and his team are setting the new standard for the Digital Employee Experience (DEX). Over the past few years, organizations of all sizes have ...

Marketing agency Definition 6 has launched its Unified Communications Group, which puts content marketing, social media and strategic communications offering under one roof. The Unified Communications ...

In move that gives the networking giant a bigger piece of the unified communications market, Cisco Monday said it will acquire BroadSoft for $1.9 billion as part of its continued software blitz. The ...

Cisco fixed a critical flaw this week that affects multiple Unified Communications and Contact Center Solutions products and could be exploited remotely by unauthenticated attackers to execute ...

Cisco is warning that several of its Unified Communications Manager (CM) and Contact Center Solutions products are vulnerable to a critical severity remote code execution security issue. Cisco's ...

There's interest among CIOs and technology executives to deploy WiMax and 57 percent of those surveyed are evaluating or piloting unified communications technology, but few have deployed it, according ...

The real-time redirection of a voice, text or email message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones can be routed to the user's ...