The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

Costco is known for often offering great deals on electronic devices, but did you know they also offer purchasers free tech ...

Two former executives of a call-tracking and analytics company pleaded guilty to concealing a years-long tech support fraud scheme that victimized individuals worldwide. Microsoft is introducing a new ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

You don't need to have a friend in the tech business to get your computer or device working properly. One of these companies that specialize in remote PC support can help. I've been testing PC and ...

I’m the de facto tech support person for my family and relatives. That means I often get enlisted to fix some snafu with someone’s Windows PC, which can entail a hands-on operation. But if I don’t ...

You don’t have to understand how an internal combustion engine works to drive your car to the mall, so why does it often feel like you need a degree in computer science just to use your PC? This is ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

A casual search on YouTube reveals a wealth of funny—and sometimes cruel—stereotypes of tech support professionals. We recently made a promotional video that poked gentle fun at the various ages of ...