An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities. For an ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Enterprise service catalog and business process automation software vendor PMG has added a Cloud Accelerator to its Service Catalog Suite. The feature provides out-of-the-box functionality for ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

Whether you’re new to the Concordia community, returning this fall term or you never left, you now have access to the university’s brand new IT service catalog. Created by Instructional and ...

The software catalog lists software and services reviewed by the Software and Web-based Services Review team. Follow the accessibility, and data classification level requirements (detailed information ...