By adding real-time ML capabilities to its contact center, Peraton improved its first call resolution rate by 25%, and reduced overall call volume and costs by 5%. 3. Innovate with AI and ML.

This is why “just-in-time learning” can be an important complement to your established learning routines. Imagine, for example, a conflict brewing between yourself and a colleague.

In sum, regardless of course mode or type of learning activities assigned, the total amount of student time on task for any RIT course (on-campus, online, independent study, capstone, etc.) should ...

Many states have signaled the need for flexibility during coronavirus, waiving seat- and instructional-time requirements . Many districts offered flexibility by using pass/fail grading systems or ...

Machine learning (ML) is a subset of artificial intelligence (AI) that focuses on enabling computers to learn from data and improve their performance on tasks without being explicitly programmed ...

Researchers need to get a better handle on the amount of extra learning time needed to make a difference. Perhaps five minutes of extra time a day won’t do much but two hours might. Three hours could ...