While significant to each person in dire straits, the number of emergency calls needing a Language Line interpreter is just a slice of the approximately 9,000 emergency calls received each day.

Language Line allowed Logan and the Spanish-speaking woman to have a conversation with the assistance of a human translator on his cell phone. In this case, on Sept. 8, the service made "a world ...

According to Sara Sparks, a 911 call taker with the city's MetroSafe call center, there is a "language line" which connects to an interpreter.

But Wolfe said behind English, Spanish is the most frequently spoken language on 9-1-1. Call takers only have to press one button to get a Spanish interpreter on the line.