BS/2, which specialises in providing outsourced business process services for banks and the retail trading sectors, has successfully implemented the globally acclaimed ITIL V3 recommendations for IT ...
The International Organization for Standardization established ISO 20000 to help service management groups. The ISO standards cover the complete life cycle of a service management system. The ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--NSFOCUS, a leader in holistic hybrid security solutions, announced today that it has achieved the ISO 20000 service management system standard. This standard ...
Doha: The Ministry of Commerce and Industry (MoCI), represented by its Information Systems Department, announced that it has obtained the ISO 20000:2018 certification for IT Service Management and the ...
Dubai, UAE; June 27, 2012: Emaar Technologies LLC, a subsidiary of global property developer Emaar Properties PJSC, has been awarded with the ISO / IEC 20000-1:2005 certification for its IT Service ...
This policy paper outlines a strategic framework for overcoming the barriers and leveraging the enablers for the adoption of Integrated ISO Management Systems (IMS) in service industries. In ...
Sharjah, UAE; December 22, 2012: Air Arabia, the first and largest low-cost carrier (LCC) in the Middle East and North Africa, announced today that it has been awarded the ISO/IEC 20000-1: 2011 ...