A cornerstone of Debashish’s leadership is his meticulous approach to aligning the ServiceNow HRSD module with the organization’s broader HR strategy.

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ...

Alongside the new features, the company announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD, beginning in September with the Vancouver platform release.

Both features, as well as new premium SKUs for generative AI for ITSM, CSM, and HRSD, are expected to be available to all customers in ServiceNow’s Vancouver release, coming in September 2023.

The advertisements suggest the company wants to deploy a HR system based on Workday and ServiceNow’s HR service delivery (HRSD) module. This is in addition to standing up a ‘lakehouse ...

As the project progressed, the scope expanded to include ServiceNow, with the team adopting HR Service Delivery (HRSD) and other capabilities to improve employee self-service and streamline the ...

ServiceNow Launches Now Assist for ITSM, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform 7 minute read September 20, 2023 Customer Experience ...