A reference can make or break your chances of a new job, but employers are required to be honest when asked about former staff members. Outside of regulated financial services roles, there is no ...

When you're called on as a reference for a former employee, it's important to note what you legally can and cannot say during your conversation. Misinformation about what you can say can cause legal ...

One of my more difficult client-management tasks is convincing employer clients to provide positive references. Now, the courts are clear that there is no obligation to provide any reference at all.

Employers in the banking sector must comply with tough new requirements as part of major regulatory reform. What impact will this have on how HR deals with references? Sarah Ozanne explains. A new ...