Why are customers getting "no-reply" emails from travel companies, and if you get one, how do you get through to a real person?

In this digital age, it's not uncommon to receive random emails. If you've subscribed to a service or a social media account, you'll get updates from them every so often. Transferred some money on an ...

When Eileen Landauer’s hotel in Jasper, Canada, was evacuated because of a wildfire last summer, she faced more than a battle with her online travel agency for a refund. Landauer, an accountant from ...

PCWorld explains that spam emails shouldn’t be deleted immediately because they can help users recognize scam tactics and improve email filter accuracy through manual marking. Clicking unsubscribe on ...