Both Salesforce with Einstein and Microsoft with Dynamics 365 are offering AI capabilities that promise to improve your customer service, sales pipeline and business processes. Here's a look at ...

In terms of capabilities, Microsoft Dynamics 365 CRM is very similar to Salesforce's CRM. Find our comparison now.

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer ...

While introducing the new capabilities for Dynamics 365, Microsoft pointed to a recent article from MarketWatch opining that the service is giving Salesforce a run for its money.

In this eBook, Microsoft Dynamics 365 vs Salesforce, we explore the difference between the two platforms and the organizations behind them, drawing from analyst reports, case studies from enterprises ...

Two weeks after Microsoft unveiled Dynamics 365, the Redmond-Wash.-based giant made good on its promised release date yesterday. Along with the general availability of the solution came some ...

In this side-by-side comparison, CRM experts from BrainSell will be comparing Salesforce.com to Dynamics 365 CRM. They'll review features and functionality, user interfaces, and pricing for two ...

Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a ...

Dynamics 365 is cloud software that has combined what's known as CRM or customer relationship management software – used by salespeople to track prospects and customers (a market Salesforce ...

Microsoft says that Dynamics 365 has a "data-first" approach, designed to work with a company's existing information — setting it apart from the pack.