E-commerce CRM helps you store and manage all your customer, sales, and support info in one place. No switching between apps.

A CRM system also syncs with your business tools, from point-of-sale (POS) systems to e-commerce platforms. It pulls information from all sources into a customer profile, giving small businesses a ...

Also driving this new era of CRM technology is the consumerization of B2B software. Individuals, whether consciously or subconsciously, anticipate a user experience that offers something similar to ...

Why we picked it: HubSpot’s free plan stands out among other free CRM solutions. It offers hundreds of features and lets you manage up to a million contacts at no cost. You get 2,000 email sends ...

We’ve entered the age of data, meaning businesses can utilize customer relationship management (CRM) software to track everything from contact and lead management to sales forecasting to ...

The Best Small Business CRM Software for 2025 Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history ...