A family booked early for a big soccer trip to Southern California, then a new host suddenly raised the price. Why did Airbnb ...

DEAR TRAVEL TROUBLESHOOTER: I’ve had the most harrowing experience with Airbnb. I recently had reservations at an apartment hotel in London. When I arrived, my host told me I didn’t have a reservation ...

I contacted Airbnb on your behalf. The company restored your account and issued a refund for the full $1,875 as a coupon code. You also report having a productive conversation with an Airbnb manager ...

When an Airbnb host didn’t recognize Mehar Satsangi’s reservation in London, it set her off on a misadventure that left her $1,780 poorer and banned from the platform. Is there a way out? Q. I’ve had ...